Pretty packaging

Shipping Info and Gift Wrapping

*** Free shipping *** UK and Europe *** over £60 *** Rest of World *** over £70 ***

*** Free 'pick up in person' shipping option ***

Please note, if you have chosen the 24 Biodegradable Unscented Travel Wipes option with your changing mat, £1 will be added to the subtotal before shipping.

Gift Wrapping

Our Bambuno products are packaged in white gloss 'pillow boxes', and white gift tissue paper, secured with a Care Instructions sticker. However, should you require additional gift wrapping, we can of course arrange this (see above, but please note that gift wrap may differ from time to time). Please state at the checkout whether you would like your gift wrapping to be boy- or girl-themed, or unisex. Gift wrapping is £2.50 per item and if you pay by paypal you will have the option of adding a gift message.

Please note that changing mats are rolled up smaller than you would normally use them for packaging purposes.

Standard Delivery – UK

Standard Delivery is by Royal Mail First Class and costs are as follows:

£1.95 for orders under £60

Orders over £60 - FREE!

Please allow up to 5 days for production and delivery.

Recorded Delivery (orders under £50 only)

You can choose this delivery for your items, which will require the recipient to be at home to sign for the item (or arrange for alternative collection via usual Royal Mail methods). The cost of Recorded Delivery is:


Special Delivery (Mon-Fri delivery)

Please email us at to discuss this option as it will depend on stock availability. If available, prices are as follows:

£5.00 for under over £30

£7.00 for orders over £30

£9.00 for orders over £60

Special Delivery (Sat delivery)

Please email us to discuss - dependent on stock

Delivery – International

 Delivery is by Royal Mail Parcel Airmail. Speed of delivery will depend on your country’s internal mail delivery network. Please note that conversion will be applied at checkout.

£4.00 for orders under £30

£5.00 for orders over £30

free for orders over £60

Refund Policy

If you change your mind about your item, please email us before returning it, at The item must be returned unused, as new, in its original condition.

Returns Policy

Please return your purchase to us unused and in the original condition you received it from us, with all the tags / packaging intact.  Please return items to: Bambuno, 117 Portico Lane, Eccleston Park, Merseyside, L34 2QS. We would strongly recommend that all exchanges and returns are sent to us by Recorded Delivery or with a certificate of posting from the Post Office as we cannot be held responsible for goods lost in transit. Goods are returned to us at your own cost however we will send your exchange back out to you at no extra charge. You will receive your refund credit or exchange order (when in stock) within 10 working days of us receiving the goods and we endeavour to process this as quickly as possible.